SECTION 1 – INTRODUCTION:

This Privacy Policy explains how Jackson Soul Catering, LLC (referred to as “Jackson Soul Catering,” the “Company,” “we,” or “us”) collects, uses, maintains, and discloses personal information from users (referred to as “User,” “you,” or “your”) of the jacksonsoulcatering.com website (“Site”).

When we refer to “personal information,” we mean information that identifies, or can reasonably be linked to, an individual or household, such as name, address, email, phone number, or social media profiles. Personal information includes definitions from the California Consumer Privacy Act of 2018 (CCPA) and the European Union’s General Data Protection Regulation (GDPR).

By using this Site, you signify your acceptance of this Privacy Policy and our Terms of Use. If you do not agree with this Privacy Policy or the Terms of Use, please refrain from using our Site. Continued use of the Site after changes to this policy indicates your acceptance of those changes.

SECTION 2 – INFORMATION WE COLLECT:

Information Users Provide:

Users may provide personal information when visiting our Site, completing forms, subscribing to newsletters, or participating in activities or services on the Site. This may include:

• Name
• Email address
• Mailing address
• Phone number

Information Automatically Collected:

We may collect technical information about your device and connection to our Site, such as browser type, operating system, and internet service provider.

Tags and Cookies:

Cookies may be used to enhance your experience. You can choose to disable cookies in your browser, but this may affect the functionality of the Site.

Google Analytics:

Our Site uses Google Analytics to understand how Users interact with the Site and improve its content. Google Analytics collects data such as IP addresses, browser details, and interaction data. For more information, visit: Google Analytics Privacy Policy.

SECTION 3 – HOW WE USE INFORMATION:

We use personal information for the following purposes:

• Improve customer service
• Personalize user experiences
• Analyze Site usage
• Process transactions
• Administer promotions or surveys
• Send periodic emails or notifications
• Monitor suspicious activity
• Protect against unauthorized access or misuse

With your consent, we may use personal information for specific purposes not listed above.

Sharing of Information:

We do not sell personal information. We may share personal information with trusted third parties who assist in operating our Site or conducting our business, provided they agree to keep this information confidential.

SECTION 4 – HOW WE PROTECT INFORMATION:

We implement security measures to protect your personal information. Sensitive data exchanged through the Site is encrypted and protected using SSL (Secure Socket Layer) technology.

SECTION 5 – YOUR RIGHTS:

California Privacy Rights:

California residents have rights under the CCPA, including:

• Requesting the deletion of personal information
• Opting out of the “sale” of personal information (we do not sell personal information)
• Accessing details about data collection and sharing practices

UK and EU Residents’ Rights:

Residents of the European Economic Area (EEA) have GDPR rights, including:

• Access to personal information
• Correcting inaccuracies
• Requesting data erasure
• Objecting to data processing

For requests, contact us at crystal@jacksonsoulcatering.com

SECTION 6 – NOTICE TO NON-U.S. RESIDENTS:

Our Site operates in the United States. If you are located outside the U.S., your information may be transferred to servers within the U.S., where privacy laws may differ.

SECTION 7 – CHILDREN:

This Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe your child has provided personal information, please contact us immediately.

SECTION 8 – UPDATES TO THIS POLICY:

Jackson Soul Catering reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be revised.

SECTION 9 – HOW TO CONTACT US:

For questions about this Privacy Policy, please contact us:

Jackson Soul Catering
crystal@jacksonsoulcatering.com